Effective Date: 04/09/2025
1. Information We Collect
- Information You Provide to Us:
– Name, email address, and contact details
– Relationship preferences or goals (if applicable)
– Any messages or content you submit through the chatbot or app
b. Automatically Collected Information:
– IP address, device type, and operating system
– Usage data (e.g., features used, time spent in app)
– Cookies or similar tracking technologies (on our website)
c. Payment Information:
If you purchase a subscription, payment details are processed securely via our third-party payment processor. Sparksify does not store full credit card numbers.
2. How We Use Your Information
We use your information to:
– Provide, personalize, and improve the Service
– Communicate with you about your account, updates, or promotions
– Respond to your inquiries and support requests
– Monitor and enhance the performance and security of our platform
– Comply with legal obligations
3. AI Interactions and Data Usage
Sparksify uses AI to generate conversational responses based on your input. These interactions may be stored to:
– Improve the quality of AI responses
– Personalize future interactions
– Ensure user safety and compliance with our policies
We do NOT use your private conversations for advertising purposes or sell them to third parties.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:
– We need it to provide the Service (contractual necessity)
– You have given consent
– It’s necessary for our legitimate interests (e.g., improving our service)
– We are legally required to do so
5. Sharing Your Information
We may share your information with:
– Service providers (e.g., cloud hosting, analytics, payment processing)
– Legal authorities, when required by law
– Affiliates or successors, in case of a merger, acquisition, or asset sale
We do NOT sell your personal information to third parties.
6. Data Retention
We retain your information only as long as necessary to provide the Service or as required by law. You may request deletion of your data at any time.
7. Your Privacy Rights
Depending on your location, you may have rights including:
– Access to the personal data we hold about you
– Correction of inaccurate data
– Deletion of your data (“right to be forgotten”)
– Withdrawal of consent at any time
– Objection to or restriction of processing
– Data portability
To exercise these rights, email us at [insert email address].
8. Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure. Please use strong passwords and be cautious with your account credentials.
9. Children’s Privacy
Sparksify is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your own. If you are in the EEA, we ensure adequate safeguards are in place for data transfers.
11. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes through our Service or via email. Continued use of the Service means you accept the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@sparksify.ai
Website: https://sparksify.ai
